Accounts Payable


Accounts Payable is responsible for accurate and timely payment of all invoices for the City of Cleveland including but not limited to all payments on purchased orders (POs), blanket purchase orders, disbursement requests, freight bills and grant payments.

Inquires from suppliers and vendors regarding the status of unpaid invoices are handled by Accounts Payable staff. It is the City's policy that invoices must be directed to Accounts Payable. Invoices sent to the department by the supplier must immediately be forwarded to Accounts Payable to ensure visibility that the invoice has officially been received by the City of Cleveland and that processing can be started.


Vendors providing goods and/or services to the City of Cleveland generally have their invoices processed for payment within thirty days of the invoice date. If you are a city vendor with an invoice that is outstanding more than 30 days, please send an email to accounts payable. Be sure to include your invoice with the email.


A valid invoice consists of the following:

  • Supplier name
  • Supplier address
  • Invoice number
  • Invoice date
  • Purchase Order number
  • Ship to location
  • Requesting department
  • Complete payment terms
  • Quantity
  • Unit price
  • Description of goods/service(s) provided
  • Freight (if applicable)
  • Other charges (as applicable)
  • Total amount

Mail invoices to the following address:
(original invoice if possible) City of Cleveland
Finance Department - Accounts Payable
P.O. Box 1519
Cleveland, TN 37364

OR email invoices to accounts payable