Frequently Asked Questions

Property tax notices are not required by state law, but are sent to you as a courtesy and reminder. If you need a duplicate bill, please contact the City Clerk’s Office at (423) 472-4551.

If you have changed mortgage companies within the last year, we suggest that you forward your bill to the new mortgage company, just to make certain that they have your information. We also suggest that you use our online service to verify that the current taxes have been paid.

Yes, to ensure that your property taxes get paid in a timely matter, we suggest that you forward a copy of the bill (with your loan number on it) to your mortgage company to the attention of the Escrow Department.

Not necessarily. The assessment date is January 1 of the tax period. The property is legally assessed and billed to the owner as of that date. If you are a new owner and did not receive a bill, please call the City Clerk’s office at (423) 472-4551 to request a duplicate.

No. We can only accept payment in full.

The Bradley County Clerk and Master conducts annual tax sales on parcels of property that have delinquent taxes. This information comes from the clerk and master’s office. For more information, please contact them at (423) 728-7206.

Yes. The State of Tennessee has a program for certain elderly and permanently disabled citizens. Applications for state tax relief can be completed at Bradley County Trustee’s office located in the Bradley County Courthouse or at the Municipal Building: 190 Church St NE Cleveland, TN 37311

In addition, the county offers Elderly Tax Freeze for the certain elderly citizens that serves as a supplement to the state program. Please see the county website for information or contact them at 423-728-7247.

To change your mailing address, contact the Bradley County Tax Assessors office at (423) 728-7126.

The Bradley County Property Assessors office determines and periodically updates the value of all taxable property in the county, including Cleveland, using field inspections, computer programs and formulas required by the state. For more information, call the Bradley County Assessor’s office at (423) 728-7126.

Any citizen can appeal his or her property valuation. Appeals can be started by calling the Bradley County Assessor´s office at (423) 728-7126. There the appeal will be reviewed by the appraisal staff. If you disagree with their findings, you may make an appeal to the Board of Equalization, as the appeals board is called, which is made up of local citizens. You may file an appeal at any time, but they are only heard in the spring of each year and the decision will affect only the taxes for the year in which the appeal is heard.

Making payments through the online property tax system is actually safer and more dependable than paying by mail. The system uses encryption technology to ensure that only approved persons have access to your payment information.

You may use an electronic check or credit card to pay your property tax bill online.

Along with your transaction receipt an email with the same information will be sent to you as an additional record should you have any problems after completing your payment. Within a few days of payment you will receive an email that is your final confirmation of payment. This email is your proof that your payment passed through the processor’s bank and has been deposited in the City of Cleveland’s bank account. Keep and file this record. Your email address will never be sold or distribute to outside parties.

Your bill payment should be made prior to the date the bill is due. The date printed on the confirmation page is recognized as the date of payment. To avoid interest and penalty payments, your bill payment should be made prior to February 28 of each year.

Tangible personal property is moveable, touchable property used in a business. It includes furniture, computers, machinery, tools, supplies, raw material, vehicles, scrap and other property not listed as real estate. Tanks, billboards and pipelines are tangible personal property unless classified as real property. Contact the Bradley County Tax Assessors office at (423) 728-7126 with any questions regarding your tangible personal property schedule.